Inbound Email Management in SuiteCRM: Configuring IMAP

Here's a complete guide to managing inbound emails in SuiteCRM. 

Want to get more out of SuiteAcademy?

Become a member and get access to:

  • Workshops
  • Courses
  • Templates
  • Monthly progress calls
Compare Plans

Managing incoming emails effectively is crucial for maintaining smooth communication with your clients. I’ll walk you through the process of setting up and configuring inbound email in SuiteCRM so you can handle all your messages directly from the CRM.

Learn the importance of inbound email management and how it can benefit your business. I’ll guide you step-by-step through configuring your email accounts, setting up rules and filters, managing incoming messages, and ensure your emails are properly routed and tracked in SuiteCRM.

By the end of this guide, you’ll have a clear understanding of how to set up and manage inbound email in SuiteCRM, helping you streamline your communication and improve efficiency.

Bastian Hammer

About Bastian Hammer

Bastian Hammer has over 20 years of experience in software development and integration, including 19+ years in e-commerce, 10+ years in CRM, and 5+ years in marketing automation.
He combines technical expertise with strong analytical and conceptual skills to design future-proof IT architectures.
As a project leader, he excels in clear communication, thorough analysis, and hands-on solutions, translating your requirements into efficient systems and digital processes.