Privacy Policy

Privacy Policy

Effective Date: January 1, 2025

At Suite.Academy ("we," "us," or "our"), accessible from https://suite.academy, we prioritize your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, sign up for our services, or interact with our offerings, including Tutorials, Webinars, Workshops, Courses, and Support related to SuiteCRM. This policy complies with the General Data Protection Regulation (GDPR) and other applicable laws.

 

1. Information We Collect

a. Personal Data You Provide

We may collect the following information when you interact with us:

  • Name
  • Email address
  • Contact information (e.g., phone number, address)
  • Payment details (when purchasing our services)
  • Account login details (username and password)
  • Preferences or feedback provided through surveys or forms

b. Automatically Collected Data

When you visit our website, we may collect:

  • IP address
  • Browser type and version
  • Operating system
  • Referral source
  • Pages visited and time spent on the site
  • Cookies and similar technologies (see Section 6 for more details)

c. Third-Party Data

If you use third-party integrations (e.g., payment gateways or social logins), we may receive data from those providers based on their privacy policies and your permissions.

 

2. How We Use Your Data

We use your personal data for the following purposes:

  • To provide access to our Tutorials, Webinars, Workshops, Courses, and other offerings
  • To process payments and manage subscriptions
  • To respond to your inquiries and provide support
  • To send you updates, newsletters, or marketing communications (with your consent)
  • To analyze website usage and improve user experience
  • To comply with legal obligations and enforce our terms of service

 

3. Legal Basis for Processing Data

Under GDPR, we rely on the following legal bases:

  • Consent: When you sign up for our newsletters or marketing materials
  • Contractual Necessity: To deliver services you request
  • Legal Obligation: To comply with legal and regulatory requirements
  • Legitimate Interests: To enhance our services and ensure website security

 

4. Data Sharing and Transfers

We do not sell or rent your personal data. However, we may share it with:

  • Service Providers: Such as hosting providers, payment processors, or email marketing platforms
  • Legal Authorities: When required by law or to protect our legal rights
  • Business Transfers: In the event of a merger, sale, or acquisition

We ensure that all data transfers outside the European Economic Area (EEA) comply with GDPR by using standard contractual clauses or equivalent safeguards.

 

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. For example:

  • Account information is kept while your account is active
  • Payment details are retained for tax and compliance purposes
  • Analytics data is anonymized and stored for trend analysis

 

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Cookies may include:

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: To track website performance and user behavior
  • Marketing Cookies: For personalized advertisements (with your consent)

You can manage your cookie preferences through your browser settings or our cookie consent banner.

 

7. Your Rights

Under GDPR, you have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Limit how your data is processed
  • Portability: Receive your data in a structured format
  • Objection: Opt out of specific processing activities, such as direct marketing
  • Withdraw Consent: Where processing is based on your consent

To exercise your rights, contact us at hello@suite.academy. We will respond within one month of receiving your request.

 

8. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These measures include:

  • SSL encryption
  • Regular security audits
  • Restricted access to personal data

 

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing your data.

 

10. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children without parental consent. If you believe a child has provided us with personal data, contact us immediately.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email or website notifications.

 

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: hello@suite.academy

Thank you for trusting Suite.Academy with your personal data.